big dog scooter rental chiang mai

Terms and conditions

Big Dog Scooter Rental Terms and Conditions

No tiny, hard-to-read text in our terms! We’re all about keeping it straightforward, making it a breeze for you to explore Chiang Mai on one of our awesome scooters!

Terms of Use Agreement for Renting a Scooter with Big Dog Scooter Rental

Renter’s Qualifications: The renter must be aged 18 or older. All drivers must possess a current valid international or local driver’s license. The renter is responsible for checking the vehicle’s functionality at the time of renting and before use.

Deposit: A refundable deposit of THB 2,000 or PASSPORT is required during vehicle pickup. The deposit will be reimbursed/returned upon completion of the rental, provided the vehicle is returned in the same condition.

Flat Tires: The renter is responsible for any flat tires after the first hour of renting. A flat tire in any bike garage costs around THB 250 to fix. You can find these bike garages all over the city and surrounding areas.

Insurance, Accident, Damage, Loss, or Theft

  • In the case of loss of keys, the renter will need to reimburse an amount of THB 500 for a normal key and THB 2,000 for an electric smart fob.
  • In the case of loss of documents or of the license plate, the cost of reimbursement is THB 2,000 which also compensates for the processing time at the Transport Office.
  • In the case of loss of helmets, the renter will need to reimburse an amount of THB 500 per helmet.
  • In the case of damage or repair to the vehicle, the renter may also be charged for the loss of earnings using the initially agreed rental rate.
  • The renter is responsible for expenses incurred due to failure to return the vehicle.
  • In case of loss or theft, fixed excess amount of THB 60,000 for 125cc and below and THB 90,000 for 155cc and above.
  • No servicing or repair without prior consent from Big Dog Scooter Rental.
  • The renter is responsible for the cost of all damage or loss to third parties.
  • Accidents or incidents must be reported to Big Dog Scooter Rental immediately.

Scratch Insurance: Our scratch insurance comes at no extra cost for all our scooters, safeguarding against those everyday light scratches. However, it’s essential to note that deeper scratches, cracks, or abrasions resulting from accidents or drops may incur repair costs.

Restrictions on Use

  • The vehicle must only be driven by an authorized driver.
  • Driving under the influence of alcohol and/or narcotics is prohibited.
  • Operating the vehicle beyond its maximum capacity for passengers or goods is not allowed.

Unlimited Kilometers: All rates include unlimited mileage.

Access to All Provinces: Access is permitted to all parts of Chiang Mai province. If the vehicle is taken to other provinces nearby, namely Chiang Rai, Lampang, Mae Hong Son, there will be a surcharge of between THB 1,200 – 2,500 for the arranged pickup should the vehicle break down within these areas.

Parking and Traffic Offenses: The renter is responsible for any parking and traffic offense fines and related administration fees. Any fines issued by the Thai police, or fines we receive from the CCTV system which detects speeding, red light crossing, and no usage of helmets for the vehicle plate number and rental period will be cross-charged to the renter we have on file for these dates. In such cases, photo evidence will be provided.

Early & Late Return: All vehicles must be returned by 12:00 PM on the specified return date. A grace period of 1 hour is allowed for returning the vehicle, after which an extra charge of 100 THB per hour applies. If the vehicle is returned before the period specified in the rental agreement, the amount of money for unused rental days will not be returned.

Reservation Extension / Failure to Return the Vehicle: Requests for reservation extension must be submitted 24 hours before the contract ends. Approval or denial of the request will be communicated. Failure to return the vehicle on time may result in legal action.

Fuel Charge: The vehicle must be returned with the same amount of fuel as when picked up. Failure to do so will incur a refueling service charge of THB 100.

Out-of-Office Hours Fee: Delivery and collection services outside office hours (09:00 – 18:00) will incur charges of THB 200 an hour.

Changes to Terms of Use Agreement: Changes to this agreement are effective only if in writing and signed by both Big Dog Scooter Rental and the renter.


(+66) 080 830 8119



Big Dog Scooter Rentals
43/1 Arak Rd
SI Phum
Mueang Chiang Mai
Chiang Mai